Sean Estes, Chief Executive Officer

Sean Estes, President and Chief Executive Officer,  joined O'Currance in March 2008 with over 16 years' experience in the contact center industry.  Sean will assure O'Currance's success as the company continues to gain market share in the emerging contact management industry.  Sean is a seasoned executive with a proven ability to drive expansion and operational expertise in high growth contact management companies.  His leadership skills and commitment are evident to all who meet him. Sean comes to O'Currance having served in key leadership roles with Teleperformance USA and Convergys.  Sean's experience with operations, finance, sales and technology will further enhance the foundations of O'Currance.

Will Fritcher, Vice President of Sales

Will joined O’Currance in 2007. He comes with an extensive background in the industry in both Operations and managing the client relationship. In that 11 years he was with the two largest Telemarketing companies in the industry responsible for growing their business and managing all aspects of their programs. His new responsibilities with O’Currance will be to grow our customer service sector, grow existing business, and bring on new customers.

BJ Vander Linden, Vice President of Information Technology

BJ joined O'Currance in June 2008 with over 10 years' experience in the contact center industry. BJ is a seasoned IT executive offering fresh insight and a passion for innovation. Having spent time on both the out-sourced vendor as well as the client side, he has a unique perspective on technology offerings and how best to integrate with operations in order to provide premier services. BJ is a dynamic leader and mentor with a proven ability to build team cohesion and inspire individuals to strive toward ever-higher levels of achievement.

Rebecca Stauffer, Senior Director of Operations

Rebecca is responsible for the execution and overall success of the Operations Team. She comes to OCI with a wealth of experience and proven results in both Operations and Client Services. Rebecca has worked for large contact center companies for the past 14 years strengthening key client relationships and growing their business both domestically and internationally. We are very excited we persuaded her to join our team!