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O'Currance Teleservices Expands Bangerter Call Center Facility
Adding Enhanced Security and Sense of Style
SALT LAKE CITY, January 24, 2006 O'Currance Teleservices, a premier provider of inbound telemarketing products and services, has expanded and renovated its Bangerter call center office facility to manage the growth of its clients and employees, by implementing an enhanced security system and by improving the aesthetics of the call center office space.
To help facilitate the growth of its clients and to further ensure the security and confidentiality of client accounts, O'Currance added an enhanced security system that meets Visa Compliance. The system includes 24-hour surveillance cameras that monitor the entire facility. The system provides a security-code lock system that can only be accessed by using an employee key card.
O'Currance was recently named one of the fastest-growing companies in Utah and as part of our growth it was necessary to upgrade security for our clients and to create additional space for new employees, said Dave Meine, Executive Vice President of O'Currance. Not only does our Bangerter call center facility include enhanced security, it allows us to double our sales agents by expanding to 110 employee stations, an increase of 74 stations from our original facility. To further improve our call center facility, all of the employee stations are now equipped with new Dell computers.
In the past year, O'Currance's administrative and executive staff has doubled in size.  As part of the remodel, O'Currance has built brand new offices to accommodate all executive and administrative staff members. 
O'Currance has also pursued an aesthetically pleasing environment. Previously, the call center was built in an enclosed area with separate employee stations without access to windows. With the remodel, the call center walls were removed resulting in one contiguous office space, utilizing natural sunlight as a main source of light. O'Currance has also modernized the overall look and feel of the call center by adding Tuscany colors of sage, rusted burgundy and soft honey yellow.
The aesthetic changes to the call center facility create a sophisticated environment that pleases clientele and contributes to employee moral and spirit, said Terah Wood, Human Resources Director at O'Currance. Our improved call center will enhance employee productivity and will assist us in recruiting more talented sales agents that are looking for a company that really cares about its employees.
Founded in 1994, O'Currance has led the way in the development of web-based virtual offices and remote telesales agents. Its innovative approach to taking inbound calls from virtual offices is fast becoming an industry standard.  O'Currance, headquarted in Salt Lake City, offers a variety of services including telemarketing, telesales and call center operations. For more information visit: http://www.ocurrance.com/.
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