SALT LAKE CITY, February 21, 2006 – O’Currance Teleservices, a premier provider of inbound telemarketing products and services, has completed the expansion and renovation of its second call center office facility, located in Draper by improving the aesthetics of the call center space and by adding employee stations, training rooms and management offices. In addition, O’Currance is currently in the process of implementing an enhanced security system.

To manage the growth of its clients and to show appreciation for its employees, O’Currance has renovated is operational facility in Draper by adding 6,000 square feet, now totaling 14,000 square feet of office space. In addition to adding 115 employee agent stations, now equipped with 215 stations, the Draper call center office facility has added five management stations, five executive offices and three training rooms.

“Now with our two newly renovated facilities in Draper and Salt Lake, O’Currance has access to a total of 350 on-site employee stations to support our continued client and employee growth,” said Blake Rigby, President of O’Currance. “Between our on-site agents and those agents who work from home, O’Currance has the capability to employ hundreds of agents who can match our expected client growth of 50 percent per year.”

In addition to the increased space, O’Currance has made improvements to the aesthetics of the call center. By painting the walls with vibrant colors, increasing the natural light through windows and allowing open space around the employee agent stations, O’Currance is providing a more pleasing work environment for its employees.

“We feel that O’Currance’s success is a result of our dedicated employees, which is why we have declared 2006 as the year of our employees,” said Terah Wood, Human Resources Director. “We will continue to improve our call center office environments and will also provide excellent training opportunities and additional incentives to show our employees that they are appreciated and that we really do care about their happiness and success at O’Currance.”

To further ensure the security and confidentiality of client accounts, O’Currance is in the process of adding an enhanced security system that meets Visa Compliance. The system will include 24-hour surveillance cameras that monitor the entire facility. The system will also provide a security-code lock system that can only be accessed by using an employee card. 

Founded in 1994, O’Currance has led the way in the development of web-based virtual offices and remote telesales agents. Its innovative approach to taking inbound calls from virtual offices is fast becoming an industry standard.  O’Currance, headquarted in Salt Lake City, offers a variety of services including telemarketing, telesales and call center operations. For more information visit: http://www.ocurrance.com/.