SALT LAKE CITY—March 21, 2006—O’Currance Teleservices, a premier provider of inbound telemarketing products and services, recently hired Ryan Romero as call center manager for its Salt Lake City Call Center Facility.

Romero is responsible for overseeing two project managers, 12 coaches and 250 agents, 60 percent who work in the office and 40 percent who work from home. Since joining O’Currance, Romero has already improved operations at his call center by helping staff members understanding their respective roles within the company. Romero will also provide additional training for his staff members to help improve productivity on all client accounts. 

Romero has more than five years of sales management experience. Prior to joining O’Currance, Romero worked as the Director of Operations for an International multi-million dollar call center company, where he launched several sales accounts, while overseeing 400 agents.  

“At O’Currance we are committed to hiring the right people in strategic positions to help our business continue to grow,” said Blake Rigby, President of O’Currrance. “We are very excited that Ryan has joined the team, as he will be a valuable asset in hiring and training existing dedicated sales agents to bring high-quality skills and services to our client’s accounts.”

“I am thrilled to be a part of a company such as O’Currance that is devoted to its employees and committed to rewarding employees for their hard work and success,” said Romero. “I plan to continuously improve operations at the Salt Lake call center by enhancing training opportunities, fostering client satisfaction and improving employee moral.”

Founded in 1994, O’Currance Teleservices has led the way in the development of web-based virtual offices and remote telesales agents.  Its innovative approach to taking inbound calls from virtual offices is fast becoming an industry standard.  O’Currance, headquarted in Salt Lake City, offers a variety of services including telemarketing, telesales and call center operations.  For more information, visit http://www.ocurrance.com/.